Biscoff Lactation Cookies - 10 Pack

At Nourished Postpartum, we take great pride in delivering freshly baked, high-quality lactation cookies. However, due to the nature of our products, we can only offer refunds or replacements under specific conditions.

Refund or Replacement Conditions:

• Damaged or Defective Products: If your order arrives damaged or contains defective cookies, please contact us within 48 hours of receiving your package. We’ll be happy to offer a refund or send a replacement.
• Incorrect Order: If you received the wrong item(s), we will provide a replacement at no extra cost or issue a full refund, depending on your preference.

Non-Refundable:

• Perishable Items: As our cookies are perishable, we cannot accept returns or offer refunds for products that are not damaged or defective. All sales are final for orders that meet our quality standards.
• Change of Mind: Unfortunately, we do not offer refunds if you simply change your mind after receiving the cookies.

How to Request a Refund or Replacement:

• Email Us: Contact us at nourishedpostpartum@outlook.com with your order number, a description of the issue, and photos of the damaged or incorrect item(s).
• Processing Time: Once we receive your request and verify the issue, we will process your refund or replacement within 5-7 business days.

Thank you for understanding our policy and for supporting our small business. We’re committed to ensuring you’re satisfied with your purchase!

We want to make sure your lactation cookies arrive fresh and on time. Please review our shipping policy below for more details on how we deliver our products.

Processing Time:

• All orders are freshly baked and prepared once your order is placed. Please allow 1-2 business days for us to process, bake, and package your cookies.

Shipping Rates:

• Shipping costs are calculated at checkout based on your location and the weight of your order.
• Free shipping is available for orders over $100.

Estimated Delivery Times:

• Standard Shipping: 2-6 business days within Australia.
• Expedited Shipping: 1-2 business days.
• Local Delivery/Pickup: Available in North Strathfield area—choose this option at checkout for faster delivery or pickup from our kitchen.

Please note that delivery times are estimates and may vary depending on carrier delays, especially during peak seasons or holidays.

Order Tracking:

• Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your cookies’ journey to your door.

International Shipping:

• At this time, we do not offer international shipping for our lactation cookies. We hope to expand in the future!

Delivery Issues:

• If your order hasn’t arrived within the estimated delivery time or has been lost in transit, please contact us at nourishedpostpartum@outlook.com with your order number, and we’ll help resolve the issue ASAP.

Oats: Oats are a nutritional powerhouse and a popular ingredient in lactation cookies. Packed with fiber, iron, and protein, they help maintain healthy energy levels and promote milk production in breastfeeding mums. The beta-glucan fiber in oats is believed to boost the hormone prolactin, which plays a key role in milk production. Plus, oats are great for digestion and heart health, making them a wholesome and comforting addition to every bite.